about us

Frequently Asked Questions

What should I expect during my first visit?

During your first visit, we’ll start with a personalized consultation to understand your hair goals and preferences. We’ll discuss your desired style, assess your hair type, and recommend the best services and products for you. Our goal is to ensure you feel comfortable and confident throughout your experience.

How often should I get my hair trimmed?

For most people, a trim every 6-8 weeks helps maintain healthy hair and manage split ends. However, the ideal frequency can vary based on your hair type, style, and growth rate. Our stylists can provide personalized advice based on your hair needs during your visit.

Do you offer colour services, and how do I know what will work for me?

Yes, we offer a full range of colour services, including highlights, balayage, and all-over colour. During your consultation, our colour specialists will discuss your preferences, skin tone, and lifestyle to determine the best colour that complements your features and meets your expectations.

What should I do to prepare for my appointment?

To prepare for your appointment, arrive with clean, dry hair if possible. If you’re getting a color service, avoid washing your hair 24-48 hours before your appointment to preserve natural oils. Additionally, bring any inspiration photos or ideas you have for your desired look.

Do you use cruelty-free or eco-friendly products?

Yes, we are committed to using high-quality, cruelty-free, and eco-friendly products. We believe in providing exceptional results while being mindful of our environmental impact and ensuring that our products are not tested on animals.

What is your cancellation policy?

We require at least 24 hours’ notice for cancellations or rescheduling. This allows us to accommodate other clients and manage our schedule effectively. Cancellations with less notice or missed appointments may incur a fee. Please contact us as soon as possible if you need to adjust your appointment.

Our Team

With over 20 years in the industry, Norman is a seasoned hairdresser specializing in cutting and colour. His passion and enthusiasm for hairdressing drive his dedication to delivering exceptional results. Known for his creativity and precision, Norman transforms each client’s vision into reality with unmatched expertise.

Freshly qualified with a vibrant flair for colour, Juneeka draws inspiration from her love of the outdoors. She sees hairdressing as a way to bring the natural beauty of the world into her clients’ styles. Collaborating closely with clients, she transforms their looks with creativity and enthusiasm, making each experience uniquely refreshing.

As our youngest and newest team member, Siennah has always had a natural flair for hairdressing. Now turning her dream into reality, she’s eager to bring fresh, creative energy to the salon. With enthusiasm and dedication, Siennah is excited to assist in helping clients achieve their ideal looks and make their hair dreams come true.

Our Mission

At Iconiq Hair Salon in Cairns, we provide top-notch hair care with a focus on quality and value. Our welcoming team offers personalized consultations and innovative techniques to ensure you leave feeling confident and beautiful. Your satisfaction is our priority as we enhance your unique beauty with the highest standards of service.

Our Values

We value exceptional service, integrity, creativity, and client satisfaction. We are committed to continuous improvement, fostering a welcoming environment, and building lasting relationships while delivering our best work every day.